Acronis Cyber Backup Cloud

Backup as a service – uncompromised data safety at an affordable monthly rate

Safeguard your data.

Give ransomware no chance.

Acronis Cyber Backup Cloud protects any virtual, physical, and cloud environment, it safeguards your data by keeping a copy off-site. It is a reliable hybrid cloud backup solution for businesses of all sizes that protects more than 20 platforms, anytime, anywhere, and faster than anyone else.

By backing up corporate data remotely, you avoid simultaneously destroying both original data and backups should a physical disaster (like theft, fire or flood) or digital danger (like a network-wide malware infection) occur.

We support Windows and Linux servers and VMs, eight major hypervisors, PCs, Macs, iOS and Android mobile devices, Microsoft on-premises apps, Office 365, G Suite, and websites.

Benefits

Why choose Acronis Cyber Backup Cloud with US Claro Cloud?

EASY

Use the web console to search for specific documents, tables, emails, etc., and restore the lost data itself without having to recover an entire system. Self-service recovery of files in seconds from any location.

EFFICIENT

Minimize impact on your systems’ performance. Achieve best-in-industry RTOs with Acronis Instant Restore. Recover any system to any environment. Flexible retention policies.

SECURE

Rest assured your data is safe with encryption and password protection. Give ransomware no chance with Acronis Active Protection. Avoid corruption of backup files with in-archive consistency verification. Store backups in Tier-IV designed, compliant cloud data centers.

CUSTOMIZABLE BACKUP SCHEDULING

Perform manual or automatic backups according to the desired schedule and frequency – monthly, weekly, daily, hourly, or even every 10 minutes.

Plans

Premium 375 GB

Up to 375 GB of secure off-site backup storage.

  • No monthly per-license or per-device fee
  • Hosted self-service management portal
  • Full image and file-level backups
  • Virtual, physical, cloud-based, endpoints, and mobile devices
  • Windows, Linux, PCs, Macs, iOS and Android
  • Office 365, G Suite and websites
  • Customizable compression levels for data being backed up
  • AES-256 encryption of backups in transit and at rest
  • Wide range of recovery options

FREEFor 1 month, then $70.00/month

Enterprise 750 GB

Up to 750 GB of secure off-site backup storage.

  • No monthly per-license or per-device fee
  • Hosted self-service management portal
  • Full image and file-level backups
  • Virtual, physical, cloud-based, endpoints, and mobile devices
  • Windows, Linux, PCs, Macs, iOS and Android
  • Office 365, G Suite and websites
  • Customizable compression levels for data being backed up
  • AES-256 encryption of backups in transit and at rest
  • Wide range of recovery options

FREEFor 1 month, then $120.00/month

Corporate 1.5 TB

Up to 1.5 TB of secure off-site backup storage.

  • No monthly per-license or per-device fee
  • Hosted self-service management portal
  • Full image and file-level backups
  • Virtual, physical, cloud-based, endpoints, and mobile devices
  • Windows, Linux, PCs, Macs, iOS and Android
  • Office 365, G Suite and websites
  • Customizable compression levels for data being backed up
  • AES-256 encryption of backups in transit and at rest
  • Wide range of recovery options

FREEFor 1 month, then $210.00/month

Professional 15 GB

Up to 15 GB of secure off-site backup storage.

  • No monthly per-license or per-device fee
  • Hosted self-service management portal
  • Full image and file-level backups
  • Virtual, physical, cloud-based, endpoints, and mobile devices
  • Windows, Linux, PCs, Macs, iOS and Android
  • Office 365, G Suite and websites
  • Customizable compression levels for data being backed up
  • AES-256 encryption of backups in transit and at rest
  • Wide range of recovery options

FREEFor 1 month, then $3.75/month

Advanced 75 GB

Up to 75 GB of secure off-site backup storage.

  • No monthly per-license or per-device fee
  • Hosted self-service management portal
  • Full image and file-level backups
  • Virtual, physical, cloud-based, endpoints, and mobile devices
  • Windows, Linux, PCs, Macs, iOS and Android
  • Office 365, G Suite and websites
  • Customizable compression levels for data being backed up
  • AES-256 encryption of backups in transit and at rest
  • Wide range of recovery options

FREEFor 1 month, then $18.00/month

Plus 150 GB

Up to 150 GB of secure off-site backup storage.

  • No monthly per-license or per-device fee
  • Hosted self-service management portal
  • Full image and file-level backups
  • Virtual, physical, cloud-based, endpoints, and mobile devices
  • Windows, Linux, PCs, Macs, iOS and Android
  • Office 365, G Suite and websites
  • Customizable compression levels for data being backed up
  • AES-256 encryption of backups in transit and at rest
  • Wide range of recovery options

FREEFor 1 month, then $32.00/month

FAQs

We can help you

What files can I back up?

We recommend backing up files that are critical to your business and difficult to replace: documents, databases, financial records, contact lists, emails, images, and video.

Which devices can I back up information from?

You can back up information from desktop computers (Windows and Mac), Servers (Windows and Linux), mobile devices (Android and iOS), as well as from popular hypervisors (VMWare, KVM, Hyper-V).

How long does it take to back up and recover the information?

The time to perform both tasks is associated with the amount of information and depends on the speed of your internet connection. The initial backup may take some time, but subsequent backups are incremental, that is, only the backup of the information that is added or modified is performed.

Are there any limits on the size of files that can be backed up?

There are no limits on the size of the files that can be backed up, as long as you have enough space within your contracted plan.

Is it safe to perform a backup using Acronis Cyber Backup Cloud?

Yes. The link between your devices and the Acronis backup platform is established with very high security using a 256-bit AES encryption. You can also choose your own encryption key that will only be known to you.

What happens if I lose my encryption key?

It is very important that you keep your encryption key in a safe place, since if you forget it it will not be possible to recover your information even by the Acronis team. It is our guarantee of total confidentiality.

What are the supported Operating Systems?

On PC: Windows XP, Vista 7.8 and 10.8.

On Mac: OS 10.8, 10.9, 10.10, 10.11, and 10.12.

On Servers: Windows Server 2003, 2008, 2012, 2016 and 2019 Linux:

Red Hat Enterprise Linux: 4.x, 5.x, 6.x, 7.0, 7.1, 7.2, and 7.3

Ubuntu: 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10 and 16.04.

Fedora: 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, and 23.

SUSE Linux Enterprise Server: 10, 11, and 12.

Debian: 4, 5, 6, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, 8.1, 8.2, 8.3, 8.4, and 8.5.

CentOS: 5.x, 6.x, 7, 7.1, 7.2 and 7.3.

Oracle Linux: 5.x, 6.x, 7.0, 7.1, 7.2 and 7.3.

CloudLinux: 5.x, 6.x, 7 and 7.1 ".

"What browsers does Claro Backup support?.

. Google Chrome 29 and later versions.

. Mozilla Firefox 23 and later versions.

. Windows Internet Explorer 10 and later versions.

. Opera 16 and later versions.

. Safari 5.1.7 and later versions running on Mac OS X and iOS Operating Systems.

Is it possible to restore only part of the information?

Yes. This solution allows you to restore a complete computer or only one file of your backup if required. You can also restore different versions of a file depending on the scheduling of your backup.

How can I increase the space available for my backups?

Acronis Cyber Backup Cloud allows you to grow to the next level of storage without losing your information by simply subscribing to a new plan that meets your space requirements. You can instantly activate your new plan from the Claro Cloud Control Panel. It should be noted that if your monthly subscription period has not been closed, you would be charged the days corresponding to the previous plan and those corresponding to the new plan. Next subscription periods would then be charged only for new plan.

How much system resource usage will it take to back up?

a. Resource usage is relative to the system specifications and a number of other factors, such as disk speed, disk size, available bandwidth, etc. By default, the Acronis backup process runs on low priority, with the operating system dynamically throttling its resources.

b. On modern servers and workstations, the CPU usage is typically around 3-4% and RAM consumption will be up to 500 MB with CPU spikes during the snapshot phase.

How frequently can I back up (RPO)?

This will depend on the size and performance of the hard disk, the amount of data changed, and the available bandwidth. Testing needs to be done, but the minimum threshold is 10 minutes.

Does Acronis Cyber Backup Cloud support deduplication?

Acronis backup agents support deduplication, in archives, for a single machine. Any new duplicated files will be skipped and not backed up.

Acronis Cyber Backup Cloud does not use a centralized deduplication server as the data can be encrypted and containerized for security purposes.

What is the compression rate?

Compression rates vary depending on the type of data but generally, you can expect around 30-40% compression unless the data is exclusively media files.

Does Acronis Cyber Backup Cloud support encryption?

Yes, Acronis Cyber Cloud and its services use encryption on all levels.

How does ransomware protection work?

Acronis Active Protection is an advanced anti-ransomware technology. Completely compatible with the most common anti-malware solutions, our artificial-intelligence-based technology actively protects all of the data on your systems, including documents, media files, programs, Acronis Cyber Backup Cloud files, and more. It can detect and deflect attacks, and restore impacted data.

How granular is Exchange/Office 365 recovery?

Granular recovery can restore individual items from the mailbox: a single email, contact, or calendar item.

What is Acronis Universal Restore?

Acronis Universal Restore is a technology that restores your system to any hardware or environment, without incompatibility issues.

What is Acronis Instant Restore?

Acronis Instant Restore is patented technology that allows you to recover systems in seconds by starting any Windows or Linux system (physical or virtual) directly from the backup storage on your existing Microsoft Hyper-V or VMware vSphere ESXi host – without moving data.

Which are the security certifications and standards for Acronis cloud data centers?

Yes, data centers are Tier-IV designed and have received a number of certifications, including ISO 27001 and ISO 9001.